The Top 10 Questions To Ask Before Purchasing Your Kitchen Display System

1 Is your product the highest level of technology available for Kitchen Display Systems?
Since SEC first introduced its KC4000 KDS product back in 1993, we have developed 4 generations of improved product using advanced processors and featured technologies to maintain the highest standard of performance required for the restaurant industry.
2 Is your product economically priced?
At SEC, we do not mark up our product for large profits. When you purchase direct from SEC, we will insist you get the best price in the industry. Often times we distribute through dealers and distributors who offer additional valuable services to the customer, yet our prices still remain competitive. Before you buy, make sure you selected the best product and did not pay thousands more than necessary. SEC will provide you with top-notch product performance and reliability AND the best price.
3 What is your historic KDS product reliability?
Although many fabricated sales pitches are out there claiming reliable products,  at SEC we will provide to you our historic data showing the performance of our entire product installation base. Less than 1/2% of all 130,000+ SEC products in use result in performance failures in each of the last 3 years. We calculate our product performance every year on every product in use for the last 12+ years (not just the products installed in one year) . We successfully tested our IPad KDS with 10 repeated 5 foot vertical drops onto a concrete slab without a failure.  How about ISO9001 manufacturing facilities? Yes SEC manufacturing is strictly ISO9001, a state of the art facility, run within the USA.
4 Does your company have the stability to support our needs in the future?
Because SEC operates an automated and streamlined operation, our operating costs are extremely low. SEC has the financial backing to survive if we had not a single sale in the next 5 years, SEC will remain a functioning company continuing to support our existing customers, and developing the latest products.
5 Does your company offer software and software tools?
For many years SEC has distributed FREE KDS software to the industry. Now SEC has released an extensive KDS software package that is VERY economical, yet you may find it to be the best software available for KDS. Ask for a free demonstration.
6 Have you many installations of your KDS products?
For a quiet company, SEC has installed more KDS products than anyone.  Over the last 14 years, SEC has manufactured and sold over 130,000 KDS products all over the world. We believe the products we make are just plain good.
7 Is your product UL listed, CE and FCC certified, and RoHS compliant?
Of course SEC products are. Feel free to request certification reports
8 How long has your company been offering Kitchen Display Systems?
SEC personnel have been designing KDS since 1985. Back in 1993, SEC released its first KDS products. At that time, SEC was the first to introduce remote display of VGA formats,  commonly used now by most KDS providers.
9 Do all KDS providers require sales people?
SEC does not utilize high sales personnel presence, nor trade show exposure. When you have a premium performance KDS and can offer it at the lowest price, the product itself is our best salesman. Remember, you ultimately are paying for salesman commissions. Our sales have grown every year since 1995, despite recent economic slow downs.
10 Does your company offer much flexibility in your KDS products?
Flexibility is not always important, but when it is, you will want to investigate your options. SEC products are designed for many configurations including add-on printers, different fonts, different graphics, quick service, table service, etc.  Our iPAD and NGEN products both provide customizable advantages both in production and in the field.

Ask us your toughest questions. Feel free to contact us.